Working Out and Telecom Audits – The Best Analogy I Could Think Of
The other day I was talking to a good friend of mine about what I do to maintain my health. He was telling me about his New Year’s resolution and that he wanted to get in shape and needed a little help to do it. Being an active person who likes to run, ski and enjoy what the great outdoors offers, I was more than happy to help him out.
He smiled and looked at me “Benny, I know I need to exercise and I’ve been reading up on it. I’m going to follow this 90-day program and then I’ll be set!”
“Great!” I answered back, “doing that will make it easier for you to maintain your exercise regiment after that” I said. My friend looked at me a little puzzled, “What do you mean? After I do this program I’m done – aren’t I? I mean I’ll be in shape…right?”
And so it goes, the reality of getting in shape is pretty easy and basic but often misunderstood. You start to exercise, eat properly AND THEN you maintain that FOREVER if you want to stay healthy. Okay – as far as YOUR health goes, please note, I am not a health care professional, and my advice is meant to give my friend a guideline and in this case for you, an analogy.
So here it goes, your company’s telecommunications services are NOT meant to be maintained occasionally and reviewed when “the contract is up”. If you lightly monitor your billing by making sure that it’s total is around the same level of spend each month or if you decide that when the contract is up next year you should review your services then – because it is a pain looking at it more frequently, this is where having a telecom auditing, support and TEM solution would help your company in ways most management stakeholders don’t consider.
Why? Here are three things to know why having a telecom audit done for your company is essential:
1. A TRUE telecom audit (not one your telecom provider does for you by adding up your minutes used and multiplying that by new rates), will reveal errors, fraud, waste, omissions, tariff violations opportunities to reduce costs all WITHOUT disrupting services and adding any length of time to your contract and show you where costs can be reduced in general
2. Support services are necessary for short-term projects for implementation and management when you don’t want to hire a IT/Telecom employee on a permanent basis. You can hire a temporary pro to complete the project by the hour or by project.
3. Telecom Expense Management Solutions. If you have a very large telecom spend, the proper management, review, and implementation can be off-loaded to a professional services organization that can do that for you every single month. Working as your telecom department, TEM solutions can reduce headcount, streamline telecom review and maintain your services running at peak efficiency.
Telecom, like a person’s health can become overweight and out of shape, engaging with a firm like GrayBear Resources will keep your telecom expenses, services and management in tip-top shape – FOREVER.
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Benny Carreon is the President and CEO of GrayBear Resources Group. GBR is a next-generation telecommunications consulting firm. We aren't a telephone company's vendor disguising itself as a consultant. We don't sell carrier products that would conflict with out mission - our goal is to work for our clients by reducing costs, streamlining services, eliminating waste and fraud while providing the least disruption to your business.
Honesty, Integrity and Quality Service - Our pledge to you. 
