The So-Called Telecom Luxury
Think for a moment about some of the luxuries you can spoil yourself with in your daily life. A night on the town with your husband or wife? Some upscale restaurant? How about a nice vacation? Luxuries like this are meant to spoil you because you deserve the occasional treat and escape from the every day. After all, you work hard each and every day.
What about treating yourself and your company to a little luxury called telecom management? Psshaw right? Have you ever heard of such a ridiculous thing?
The idea of a “telecom luxury” is really not too far from reality though. The concept is by reducing interaction with one of the most important but time-intensive aspects of business can give you more of what you’d rather be doing. Having this “luxury” works like this:
1. You never need to worry about verifying if your billing is correct and eliminate the need to look at each line of the phone bill ever again.
2. You never have to chase down sales reps or deal with long waits from customer service to work out an issue or find a credit that is due to you.
3. Forget the “time sink” of having to find solutions for new communications issues, create an RFP or even just find the best price for a couple of phones
4. The daily management headache of telecom would completely dissapear.
You can give yourself more time, freedom and eliminate all of those issues by hiring a telecom cost recovery expert to do ALL of that and potentially more, but even if such an organization existed, would it made any sense justifying paying for those services? Your job is to keep those costs down and part of what you’re paid for is to deal with that right?
What if this type of service was brought to you with an undeniable advantage? If telecom management was actually justified with a ROI to show you how any money spent was returned 10 fold?
What if you didn’t have to justify the ROI because there was no cost, the service was actually FREE? Not ROI-justified free, but actually FREE?
A number of times we have made presentations to telecom stakeholders only for them to realize that our services are not only zero cost, but we aim to reduce telecom spend. Many times during our presentation we are met with incredulous looks and open mouths.
“You’re kidding me” I believe was one such remark. “Why are we not doing thing already?” was another.
In fact, I’m happy to report the freedom, time and effort we have afforded a client by not having to deal with telecom issues and reducing his spend was very well received. When this client moved on to another company, we were one of the first calls he made to bring us in.
Many telecom managers don’t realize that by freeing themselves from the malaise they feel each month when having to deal with telecom bills and related issues, they gain time and reduce costs SIGNIFICANTLY. At worst, some companies are guilty of ignoring any telecom audit each month, the cost to a company for not reviewing? About a 20 – 50% higher telecom bill and over several years hundreds of thousands to millions are wasted.
So, get ready be prepared for the greatest “luxury” you’ll ever have to deal with and not spend a dime. Let us help your firm or your client, we’d love to spoil you!
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Benny Carreon is the President and CEO of GrayBear Resources Group. GBR is a next-generation telecommunications consulting firm. We aren't a telephone company's vendor disguising itself as a consultant. We don't sell carrier products that would conflict with out mission - our goal is to work for our clients by reducing costs, streamlining services, eliminating waste and fraud while providing the least disruption to your business.
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