Telecom Auditing Wisdom Is NOT One Person
One of the best things I can claim a little credit for, is recognizing my strengths and weaknesses. I realize when something is in or out of our skill set, and I’ll be the first to tell you that too.
However, in telecom auditing, recognition of my strengths and weaknesses is definitely not a luxury that I take lightly. Not too long ago, I sat down with a few different clients who started asking me a number of questions that were fairly complex in nature. “If my company has a government contract that is based on revenue coming from a department within the state, what are my options in completing my contract with my carrier if our facility loses its funding?”, “Our carrier claims that because our inbound toll-free numbers are not being answered, it actually costs them significant money because termination costs for them still ring up. However, because we don’t have facility to field those calls we’re not answering them. What solutions can you suggest?”
Fortunately, in both cases I had one of our technical advisors with me who was able to field these questions very handily.
When selecting a telecom auditing company to work with you, keep in mind that various telecom auditing companies MAY be capable of handling one organization’s needs. For example, Company A is heavily wireline-centric with a call center located in one city where Company B that may sale representatives all over the country spend a similar amount of money each month is wireless-heavy with tax considerations when it comes to telecom spending.
Listen, I’m ready to admit – I DON”T know everything about telecom, but what I do have is the best team of SPECIALISTS that can handle each concern and make sure that we can address every concern our client’s have.
If you’re considering a telecom audit for your company, find out a little about their specialties, where there strengths are, what they’re good at doing AND what they’re not good at doing. You’ll be glad that you hired an telecom auditor, make sure that if there are any holes, get them filled so you don’t miss a thing.
Leave a Reply 
Benny Carreon is the President and CEO of GrayBear Resources Group. GBR is a next-generation telecommunications consulting firm. We aren't a telephone company's vendor disguising itself as a consultant. We don't sell carrier products that would conflict with out mission - our goal is to work for our clients by reducing costs, streamlining services, eliminating waste and fraud while providing the least disruption to your business.
Honesty, Integrity and Quality Service - Our pledge to you. 
