Verizon Overbilling By Design Part 2
Last week I mentioned that Verizon has decided to not only create unnecessary complexity for their customers by changing their service offerings by doubling early-termination fees, and complicating their data plans. It seems that New York Times Technology columnist David Pogue also agrees. One observant reader indicated that on his Verizon bill each month “he [...]
How Errors Are EASY For Phone Companies To Create For You
Here’s a silly question. How many of you out there are confused by your phone bills? Okay, I can hear the laughter out there now, but let me ask you, why do you think they’re so confusing? Certainly they don’t have to be. Most people simply dismiss this fact and say, “Everyone has to deal [...]
Giving Customers What They Want – Cheap Cell Phone Bills
Remember when your phone bills were fairly innocuous? You had a phone, dial tone and that was it. Along with the Carterfone decision changing the face of telecommunications, it also brought about new technologies and competitive services. Along with that, our bills have the ability to shoot through the roof and a family with a [...]
Do You Use an iPhone? AT&T Hates You, and It Gets Worse From There…
According to PC World in an interview the AT&T Wireless’ CEO, Ralph de la Vega indicated that the amount of data used on their network has grown some 5,000 times in the last three year. However, “… all that data usage is not evenly spread across AT&T’s wireless customer base, De la Vega says–far from [...]
Benny Carreon is the President and CEO of GrayBear Resources Group. GBR is a next-generation telecommunications consulting firm. We aren't a telephone company's vendor disguising itself as a consultant. We don't sell carrier products that would conflict with out mission - our goal is to work for our clients by reducing costs, streamlining services, eliminating waste and fraud while providing the least disruption to your business.
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