How Do You Know If Your Company Needs a Telecom Audit
One of the questions we run into when the topic of a telecom audit is raise is when is the proper time to actually have your telecommunications services reviewed?
The answer depends on a number of different factors and what your goals are, but typically there are a few indicators that it might be time to [...]
Telecom Auditing Wisdom Is NOT One Person
One of the best things I can claim a little credit for, is recognizing my strengths and weaknesses. I realize when something is in or out of our skill set, and I’ll be the first to tell you that too.
However, in telecom auditing, recognition of my strengths and weaknesses is definitely not a luxury that [...]
Working Out and Telecom Audits – The Best Analogy I Could Think Of
The other day I was talking to a good friend of mine about what I do to maintain my health. He was telling me about his New Year’s resolution and that he wanted to get in shape and needed a little help to do it. Being an active person who likes to run, ski and [...]
Oregon’s Cell Phone Misuse Cost Taxpayers $588,000. You Should Be Outraged, But For A Different Reason
Residents of Oregon would be shocked to learn that a recent study conducted by the Secretary of State indicated that the inefficiency of cell phone use by some state agencies and government institutions cost them over half a million dollars. A report by the Oregon Catalyst indicated that mismanagement and waste were the primary culprits [...]
Shrugging Shoulders and the Passing Telecom Mistake
I used to work with an associate a number of years ago who prided himself on his knowledge of computers and being a resource for all things technical even though he had no training in IT whatsoever. In presentations he would extol the virtues of services and products with absolute confidence that people readily believed [...]
Verizon Overbilling By Design Part 2
Last week I mentioned that Verizon has decided to not only create unnecessary complexity for their customers by changing their service offerings by doubling early-termination fees, and complicating their data plans. It seems that New York Times Technology columnist David Pogue also agrees.
One observant reader indicated that on his Verizon bill each month “he receives [...]
How Errors Are EASY For Phone Companies To Create For You
Here’s a silly question. How many of you out there are confused by your phone bills?
Okay, I can hear the laughter out there now, but let me ask you, why do you think they’re so confusing? Certainly they don’t have to be. Most people simply dismiss this fact and say, “Everyone has to deal with [...]
Benny Carreon is the President and CEO of GrayBear Resources Group. GBR is a next-generation telecommunications consulting firm. We aren't a telephone company's vendor disguising itself as a consultant. We don't sell carrier products that would conflict with out mission - our goal is to work for our clients by reducing costs, streamlining services, eliminating waste and fraud while providing the least disruption to your business.
Honesty, Integrity and Quality Service - Our pledge to you. 
