Got a Telecom Refund Coming to You? Don’t Wait.
One of the best ways to reduce your telecom bills is simply doing a basic review of your services regularly. In my 2 decades of experience I can tell you that you have a greater than 80% chance of finding ways of reducing your costs by doing so. NOT ALL cost-corrective opportunities are easy to find, that is where an expert comes in handy, but on basic things like fees, rebates and refunds you need to stay on the top of those credits due to you.
Why?
If you pull out your contract, you’ll find easy things such as start date, commitment levels etc. But tucked away in an obscure place you might see a tiny clause that identifies your ability to seek any refunds for services is limited to a few months of billing history. Most people are unaware of that.
Case in point, Company A was overcharged for inactive services that were canceled a while ago but when a review was done, the company was able to only get 3 months worth of charges refunded back to them even though the services had been disconnected for 14 months. While a professional audit firm would have easily been able to get those additional refunds, most customers simply shrug their shoulders and leave that as a lesson to be learned and not worth the effort of trying to get more of a refund. We disagree, but I think it’s important to know that the carrier will try and site your contractual obligation and try to stress that point.
The best advice for you today is don’t delay, get the money that is owed to you back ASAP!
Leave a Reply 
Benny Carreon is the President and CEO of GrayBear Resources Group. GBR is a next-generation telecommunications consulting firm. We aren't a telephone company's vendor disguising itself as a consultant. We don't sell carrier products that would conflict with out mission - our goal is to work for our clients by reducing costs, streamlining services, eliminating waste and fraud while providing the least disruption to your business.
Honesty, Integrity and Quality Service - Our pledge to you. 
