Texting While Driving – Don’t Do It. You and Your Company’s Liability
Late 2009 and having gone into effect January 1, 2010 many states have enacted regulations regarding texting while driving. Without a doubt, the laws being enacted are designed to be tougher on all devices that can take away your attention rather than drive. Everything from GPS devices, requiring hands-free devices or even prohibiting ANY driver [...]
Shrugging Shoulders and the Passing Telecom Mistake
I used to work with an associate a number of years ago who prided himself on his knowledge of computers and being a resource for all things technical even though he had no training in IT whatsoever. In presentations he would extol the virtues of services and products with absolute confidence that people readily believed [...]
Goodbye Landline, We Knew Ye Well — Too Well
Happy New Year, it is hard to believe it’s ALREADY 2010. I think I dated something 2005 the other day when I was filling out a form… So with 2009 in the rearview mirror and the future ahead of us, what do we have to look forward to regarding the telecom industry? Well to start [...]
If You Have a Blackberry on Verizon – Did You Notice Something Change?
If you happen to use a Blackberry Storm 2 on Verizon’s network you just discovered how much control actually have over your choices. Where you could once search via the web using the search box and select search engines such as Google, Dictionary.com, Wikipedia etc. You now only have one choice – Microsoft’s Bing search [...]
What Bugs Consumers The Most? A Lot Has To Do With Your Phone.
According to this month’s Consumer Reports there are a lot of annoyances that we have to put up with and things we don’t much like. It seems that very slow drivers, inaccurate weather forecasts and shrunken products top the list of consumer gripes. But one of the most telling indicators is that out of the [...]
Verizon Overbilling By Design Part 2
Last week I mentioned that Verizon has decided to not only create unnecessary complexity for their customers by changing their service offerings by doubling early-termination fees, and complicating their data plans. It seems that New York Times Technology columnist David Pogue also agrees. One observant reader indicated that on his Verizon bill each month “he [...]
How Errors Are EASY For Phone Companies To Create For You
Here’s a silly question. How many of you out there are confused by your phone bills? Okay, I can hear the laughter out there now, but let me ask you, why do you think they’re so confusing? Certainly they don’t have to be. Most people simply dismiss this fact and say, “Everyone has to deal [...]
Giving Customers What They Want – Cheap Cell Phone Bills
Remember when your phone bills were fairly innocuous? You had a phone, dial tone and that was it. Along with the Carterfone decision changing the face of telecommunications, it also brought about new technologies and competitive services. Along with that, our bills have the ability to shoot through the roof and a family with a [...]
T-Mobile lost your data – sorry
T-Mobile is facing big trouble due to the fact that if you happened to own a Sidekick device, you may have lost all data on your phone. Contacts, meetings, phones, notes you name it, it’s gone. To help you with your loss, T-Mobile has stated that they will issue $100 credits for customers who were [...]
The Telecom Audit Lie
A few months ago, I was speaking to a sales rep for a telecom and phone vendor. She and I were talking about the varied services that they provided including providing audits for their prospects and customers. I asked her very pointedly how they did their audits, more specifically what was included in the audit. [...]
Benny Carreon is the President and CEO of GrayBear Resources Group. GBR is a next-generation telecommunications consulting firm. We aren't a telephone company's vendor disguising itself as a consultant. We don't sell carrier products that would conflict with out mission - our goal is to work for our clients by reducing costs, streamlining services, eliminating waste and fraud while providing the least disruption to your business.
Honesty, Integrity and Quality Service - Our pledge to you. 
