Don’t Want To Use Your Minutes? There’s an App For That
In a reversal of Apple’s original policy for blocking any applications such as Google Voice from being able to make phone calls using only the data connection charges from the iPhone carrier AT&T, Apple will allow the iPhone to make VoIP phone over their 3G network by releasing the iPhone SDK which will allow developers [...]
Telecom Auditing Wisdom Is NOT One Person
One of the best things I can claim a little credit for, is recognizing my strengths and weaknesses. I realize when something is in or out of our skill set, and I’ll be the first to tell you that too. However, in telecom auditing, recognition of my strengths and weaknesses is definitely not a luxury [...]
5 Free Tips: How To Reduce Your Mobile Phone Bill Today
I get asked frequently how you might be able to reduce your cell phone bills. The technological movement towards wireless is inevitable. In my estimation, within the next 10 years consumers may do away with having wired services at home altogether and in a previous article I wrote, AT&T wants out of the “traditional” telephone [...]
Read The Fine Print, Learn This Lesson The Hard Way
Contracts can be exasperating. If you’re in business, they’re a fact of life. Commerce can’t exist without an understanding of what two parties are supposed to be doing and the obligations between them. I learned a huge lesson today from a friend of mine who is an attorney about an experience his client who shared [...]
Frustration Dealing With Providers Summed Up
One of the reasons our customers hate dealing with their bills is due to the hair-pulling experience it can be working with some of these companies. If it’s a matter of scheduling a repair, asking for assistance or trying to get a credit, you know what kind of a nightmare it can be. A friend [...]
AT&T and Verizon Battle Move Toward Price
If you’ve been watching TV over the last few weeks you’ve no doubt seen the ads where Verizon pokes fun at AT&T and their alleged poor 3G network coverage. In turn, AT&T has been exposing problems that Verizon has with their service platform. Regardless of what happens, the next round seems to address pricing. According [...]
When Does Chasing $9.95 Per Month Cost you $300 or more?
I was on a conference call with one of my auditors and a client yesterday and we were reviewing what we’ve done for them these past few months. We covered topics such as growth strategy, category discounts, individual vs. corporate liable when an interesting topic came up. “We’ve noticed a number of $9.95 monthly charges [...]
Google’s Nexus One – Beware Problems and HUGE Termination Fees
Google entered the mobile world with the introduction of their open-source operating system dubbed Android a little over a year ago. Several phone manufacturers have jumped onboard and decided that concentrating their R&D dollars on hardware development rather than the OS shows real promise for companies like Samsung, HTC, Motorola to name a few. Recently, [...]
Just Because He’s A Technology Expert, Doesn’t Make Him A Billing Expert
The other day I was talking to a prospect about telecom and technology and how far we’ve come along in just a few years. His eyes lit up when we chatting about how the infrastructure of carriers was changing dramatically. We went on about network topology design, and telecom architecture management. When the talk shifted [...]
RIM Outage, Why Your Company Should Not Delay
Reasearch In Motion’s (RIM) Blackberry network had yet again another outage effecting users of it’s smartphone devices. For those who rely on the Blackberry this could be have been anything from slightly annoying to a major issue depending on each user’s reliance on the phone. RIM is hardly the only network that has been effected [...]
Benny Carreon is the President and CEO of GrayBear Resources Group. GBR is a next-generation telecommunications consulting firm. We aren't a telephone company's vendor disguising itself as a consultant. We don't sell carrier products that would conflict with out mission - our goal is to work for our clients by reducing costs, streamlining services, eliminating waste and fraud while providing the least disruption to your business.
Honesty, Integrity and Quality Service - Our pledge to you. 
