Telcom Carriers Want An Even Bigger Slice
With the success of Apple’s iPhone owed much to their App Store that touts over 100,000 apps available to their customers, many hardware and software providers have taken notice. Research In Motion has the RIM Application Center, Google – the Android Market, Qualcomm, Nokia, Handango and Microsoft to name a few have Mobile Application Stores [...]
Microsoft Upgrades Mobile Interface Software
Few people gave much thought to the operating system their mobile phone ran just a few years ago. The cell phone performed simple functions that included a directory of family, friends and business contacts and it made calls. Today, the operating system your phone uses now is an important aspect of all mobile devices. From [...]
Got a Telecom Refund Coming to You? Don’t Wait.
One of the best ways to reduce your telecom bills is simply doing a basic review of your services regularly. In my 2 decades of experience I can tell you that you have a greater than 80% chance of finding ways of reducing your costs by doing so. NOT ALL cost-corrective opportunities are easy to [...]
One Vendor, Multiple Prices, Wrong Answers and Outright Lies. What Gives?
If you’ve ever had to send out a Request For Proposal (RFP) or simply tried to find the pricing for a telecom product or service you know that it’s not always a simple matter. If you call up the local office, search for pricing on the company’s website, or compare prices from your neighbor down [...]
Top 5 Ways To Attack Telecom Services Like Steve Jobs Does Business
Love him or hate him, Steve Jobs is one of the most influential business people in modern history. His leadership approach has created huge growth for Apple, and the millions of fans who hang on to his every word, he is a sort of god. Those fan are hoping that the technology he brings enhanced [...]
1 in 3 Data Breaches From Mobile Devices
According to a recent article in Mobile Enterprise, more than one third of the 45 data breach cases studied by the Ponemon Institute in 2009 had a mobile device or laptop that was either lost or stolen. According to the study, “Data breaches concerning lost, missing or stolen mobile devices are more expensive than other [...]
Individual Liable versus Corporate Liable Phones, You Need To Consider These Six Facts.
Not too long ago I was asked about the pro and cons between corporate liable and individual liable wireless phones and what is the best way for a company to go. Mostly, I get this question because it is a way for a company to control costs and reduce the need to deal with their [...]
How Do You Know If Your Company Needs a Telecom Audit
One of the questions we run into when the topic of a telecom audit is raise is when is the proper time to actually have your telecommunications services reviewed? The answer depends on a number of different factors and what your goals are, but typically there are a few indicators that it might be time [...]
Voicemail 2.0
I am not a fan of voicemail. I think that the guys over at The Doghouse Diaries, captured it perfectly when it comes to the problems with retrieving messages nowadays. I’ve been accused of leaving a voicemail on my phone for days because I know who called me and I never even bothered checking what [...]
Telecom Auditing + My Clients = My Passion
I have been in the telecom business my entire professional life. Quite literally after graduating from college, I called up the manager of a large telecom and demanded that I work for him, I suppose the rest is history. Some people ask me how much telecom has changed since I started in the business (wooa [...]
Benny Carreon is the President and CEO of GrayBear Resources Group. GBR is a next-generation telecommunications consulting firm. We aren't a telephone company's vendor disguising itself as a consultant. We don't sell carrier products that would conflict with out mission - our goal is to work for our clients by reducing costs, streamlining services, eliminating waste and fraud while providing the least disruption to your business.
Honesty, Integrity and Quality Service - Our pledge to you. 
