The FCC indicated that they will be investigating Verizon for allegedly wrongly or incorrectly charging customers for data or internet use. “‘We can confirm reports of an FCC investigation into mystery fees that appeared on Verizon Wireless bills costing over 15 million Americans tens of millions of dollars,’ Michele Ellison, FCC enforcement bureau chief, said [...]
We regularly talk with clients that find their telecom bills to be frustrating to decipher and understand. Our clients simply don’t have the time or feel that it is worth their effort to spend 10 – 20 plus hours reviewing their bills. Understandably, after diligent review and scrutinizing – most businesses throw their hands in [...]
One of the things my wife likes to remind me about is that sometimes I’m a little hard-headed. As a guy, I get a little “proud” of my abilities and sometimes I forget the bigger picture. Some of you guys out there are nodding your head in agreement, I know. Take for example my latest [...]
I was a party not too long ago and of course one of the questions we get asked from time-to-time is, “..so what do you do for a living?” If you’re outside of the corporate environment, it can take a minute to explain what our business is but usually we get the job done. In [...]
We hear many accolades for what we from our clients. The idea of being able to reduce costs, streamline and organize telecom services at ZERO COST is admittedly a pretty attractive offer and once we’re able to show them how easy it is because it requires almost no time involvement from our clients. More often [...]
It looks as though the carrier wars to get their next mobile high-speed offerings out there is heating up. WiMAX, the wireless technology providing up to 10Mbps of transfer speed is starting to pick up steam ala Sprint. The pressure of rival carriers starting to roll out their 4G networks is giving each company the [...]
A number of years ago when I was a young sales rep fresh in the world of telecom, I was determined to get into “that” account. You know, the prize account all sales reps dream of landing. The company that has the name on the outside of the building, the one that is in the [...]
Think for a moment about some of the luxuries you can spoil yourself with in your daily life. A night on the town with your husband or wife? Some upscale restaurant? How about a nice vacation? Luxuries like this are meant to spoil you because you deserve the occasional treat and escape from the every [...]
With the success of Apple’s iPhone owed much to their App Store that touts over 100,000 apps available to their customers, many hardware and software providers have taken notice. Research In Motion has the RIM Application Center, Google – the Android Market, Qualcomm, Nokia, Handango and Microsoft to name a few have Mobile Application Stores [...]
Love him or hate him, Steve Jobs is one of the most influential business people in modern history. His leadership approach has created huge growth for Apple, and the millions of fans who hang on to his every word, he is a sort of god. Those fan are hoping that the technology he brings enhanced [...]