I get asked frequently how you might be able to reduce your cell phone bills. The technological movement towards wireless is inevitable. In my estimation, within the next 10 years consumers may do away with having wired services at home altogether and in a previous article I wrote, AT&T wants out of the “traditional” telephone [...]
One of the reasons our customers hate dealing with their bills is due to the hair-pulling experience it can be working with some of these companies. If it’s a matter of scheduling a repair, asking for assistance or trying to get a credit, you know what kind of a nightmare it can be. A friend [...]
The other day I was talking to a good friend of mine about what I do to maintain my health. He was telling me about his New Year’s resolution and that he wanted to get in shape and needed a little help to do it. Being an active person who likes to run, ski and [...]
If you’ve been watching TV over the last few weeks you’ve no doubt seen the ads where Verizon pokes fun at AT&T and their alleged poor 3G network coverage. In turn, AT&T has been exposing problems that Verizon has with their service platform. Regardless of what happens, the next round seems to address pricing. According [...]
I was on a conference call with one of my auditors and a client yesterday and we were reviewing what we’ve done for them these past few months. We covered topics such as growth strategy, category discounts, individual vs. corporate liable when an interesting topic came up. “We’ve noticed a number of $9.95 monthly charges [...]
The other day I was talking to a prospect about telecom and technology and how far we’ve come along in just a few years. His eyes lit up when we chatting about how the infrastructure of carriers was changing dramatically. We went on about network topology design, and telecom architecture management. When the talk shifted [...]
Residents of Oregon would be shocked to learn that a recent study conducted by the Secretary of State indicated that the inefficiency of cell phone use by some state agencies and government institutions cost them over half a million dollars. A report by the Oregon Catalyst indicated that mismanagement and waste were the primary culprits [...]
Happy New Year, it is hard to believe it’s ALREADY 2010. I think I dated something 2005 the other day when I was filling out a form… So with 2009 in the rearview mirror and the future ahead of us, what do we have to look forward to regarding the telecom industry? Well to start [...]
Last week I mentioned that Verizon has decided to not only create unnecessary complexity for their customers by changing their service offerings by doubling early-termination fees, and complicating their data plans. It seems that New York Times Technology columnist David Pogue also agrees. One observant reader indicated that on his Verizon bill each month “he [...]
GrayBear Resources Group provides telecom cost recovery solutions, including an essential forensic telecom audit, can reduce your telecom expenses 15% – 50% or more. We are the nation’s leading telecommunications consultants on telecom audit and telecom cost management. Our mission? To develop a telecom expense management program based on your company’s SPECIFIC needs. Our auditors [...]