5 Free Tips: How To Reduce Your Mobile Phone Bill Today

I get asked frequently how you might be able to reduce your cell phone bills.  The technological movement towards wireless is inevitable.  In my estimation, within the next 10 years consumers may do away with having wired services at home altogether and in a previous article I wrote, AT&T wants out of the “traditional” telephone [...]

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Read The Fine Print, Learn This Lesson The Hard Way

Contracts can be exasperating.  If you’re in business, they’re a fact of life.  Commerce can’t  exist without an understanding of what two parties are supposed to be doing and the obligations between them. I learned a huge lesson today from a friend of mine who is an attorney about an experience his client who shared [...]

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Frustration Dealing With Providers Summed Up

One of the reasons our customers hate dealing with their bills is due to the hair-pulling experience it can be working with some of these companies.  If it’s a matter of scheduling a repair, asking for assistance or trying to get a credit, you know what kind of a nightmare it can be.  A friend [...]

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Working Out and Telecom Audits – The Best Analogy I Could Think Of

The other day I was talking to a good friend of mine about what I do to maintain my health.  He was telling me about his New Year’s resolution and that he wanted to get in shape and needed a little help to do it.  Being an active person who likes to run, ski and [...]

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AT&T and Verizon Battle Move Toward Price

If you’ve been watching TV over the last few weeks you’ve no doubt seen the ads where Verizon pokes fun at AT&T and their alleged poor 3G network coverage.  In turn, AT&T has been exposing problems that Verizon has with their service platform.  Regardless of what happens, the next round seems to address pricing. According [...]

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AT&T Security Flaw – Time To Open Your Eyes

We have the tendency to run around giving little thought regarding our private information on a daily basis.  Our ATM PIN number is locked in our heads, your child’s birth certificate is in the bank’s security vault, where we keep the secret stash of Ho-Ho’s and Ding Dongs.  In all seriousness, according to an AP [...]

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When Does Chasing $9.95 Per Month Cost you $300 or more?

I was on a conference call with one of my auditors and a client yesterday and we were reviewing what we’ve done for them these past few months.  We covered topics such as growth strategy, category discounts, individual vs. corporate liable when an interesting topic came up. “We’ve noticed a number of $9.95 monthly charges [...]

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Google’s Nexus One – Beware Problems and HUGE Termination Fees

Google entered the mobile world with the introduction of their open-source operating system dubbed Android a little over a year ago.  Several phone manufacturers have jumped onboard and decided that concentrating their R&D dollars on hardware development rather than the OS shows real promise for companies like Samsung, HTC, Motorola to name a few. Recently, [...]

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Just Because He’s A Technology Expert, Doesn’t Make Him A Billing Expert

The other day I was talking to a prospect about telecom and technology and how far we’ve come along in just a few years. His eyes lit up when we chatting about how the infrastructure of carriers was changing dramatically.  We went on about network topology design, and telecom architecture management.  When the talk shifted [...]

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Oregon’s Cell Phone Misuse Cost Taxpayers $588,000. You Should Be Outraged, But For A Different Reason

Residents of Oregon would be shocked to learn that a recent study conducted by the Secretary of State indicated that the inefficiency of cell phone use by some state agencies and government institutions cost them over half a million dollars.  A report by the Oregon Catalyst indicated that mismanagement and waste were the primary culprits [...]

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