How Do You Know If Your Company Needs a Telecom Audit
One of the questions we run into when the topic of a telecom audit is raise is when is the proper time to actually have your telecommunications services reviewed? The answer depends on a number of different factors and what your goals are, but typically there are a few indicators that it might be time [...]
Telecom Auditing Wisdom Is NOT One Person
One of the best things I can claim a little credit for, is recognizing my strengths and weaknesses. I realize when something is in or out of our skill set, and I’ll be the first to tell you that too. However, in telecom auditing, recognition of my strengths and weaknesses is definitely not a luxury [...]
Read The Fine Print, Learn This Lesson The Hard Way
Contracts can be exasperating. If you’re in business, they’re a fact of life. Commerce can’t exist without an understanding of what two parties are supposed to be doing and the obligations between them. I learned a huge lesson today from a friend of mine who is an attorney about an experience his client who shared [...]
Frustration Dealing With Providers Summed Up
One of the reasons our customers hate dealing with their bills is due to the hair-pulling experience it can be working with some of these companies. If it’s a matter of scheduling a repair, asking for assistance or trying to get a credit, you know what kind of a nightmare it can be. A friend [...]
AT&T Security Flaw – Time To Open Your Eyes
We have the tendency to run around giving little thought regarding our private information on a daily basis. Our ATM PIN number is locked in our heads, your child’s birth certificate is in the bank’s security vault, where we keep the secret stash of Ho-Ho’s and Ding Dongs. In all seriousness, according to an AP [...]
When Does Chasing $9.95 Per Month Cost you $300 or more?
I was on a conference call with one of my auditors and a client yesterday and we were reviewing what we’ve done for them these past few months. We covered topics such as growth strategy, category discounts, individual vs. corporate liable when an interesting topic came up. “We’ve noticed a number of $9.95 monthly charges [...]
Google’s Nexus One – Beware Problems and HUGE Termination Fees
Google entered the mobile world with the introduction of their open-source operating system dubbed Android a little over a year ago. Several phone manufacturers have jumped onboard and decided that concentrating their R&D dollars on hardware development rather than the OS shows real promise for companies like Samsung, HTC, Motorola to name a few. Recently, [...]
Oregon’s Cell Phone Misuse Cost Taxpayers $588,000. You Should Be Outraged, But For A Different Reason
Residents of Oregon would be shocked to learn that a recent study conducted by the Secretary of State indicated that the inefficiency of cell phone use by some state agencies and government institutions cost them over half a million dollars. A report by the Oregon Catalyst indicated that mismanagement and waste were the primary culprits [...]
Texting While Driving – Don’t Do It. You and Your Company’s Liability
Late 2009 and having gone into effect January 1, 2010 many states have enacted regulations regarding texting while driving. Without a doubt, the laws being enacted are designed to be tougher on all devices that can take away your attention rather than drive. Everything from GPS devices, requiring hands-free devices or even prohibiting ANY driver [...]
Benny Carreon is the President and CEO of GrayBear Resources Group. GBR is a next-generation telecommunications consulting firm. We aren't a telephone company's vendor disguising itself as a consultant. We don't sell carrier products that would conflict with out mission - our goal is to work for our clients by reducing costs, streamlining services, eliminating waste and fraud while providing the least disruption to your business.
Honesty, Integrity and Quality Service - Our pledge to you. 
