1 in 3 Data Breaches From Mobile Devices

According to a recent article in  Mobile Enterprise,  more than one third of the 45 data breach cases studied by the Ponemon Institute in 2009 had a mobile device or laptop that was either lost or stolen.  According to the study, “Data breaches concerning lost, missing or stolen mobile devices are more expensive than other [...]

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Individual Liable versus Corporate Liable Phones, You Need To Consider These Six Facts.

Not too long ago I was asked about the pro and cons between corporate liable and individual liable wireless phones and what is the best way for a company to go.  Mostly, I get this question because it is a way for a company to control costs and reduce the need to deal with their [...]

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How Do You Know If Your Company Needs a Telecom Audit

One of the questions we run into when the topic of a telecom audit is raise is when is the proper time to actually have your telecommunications services reviewed? The answer depends on a number of different factors and what your goals are, but typically there are a few indicators that it might be time [...]

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Voicemail 2.0

I am not a fan of voicemail.  I think that the guys over at The Doghouse Diaries, captured it perfectly when it comes to the problems with retrieving messages nowadays.  I’ve been accused of leaving a voicemail on my phone for days because I know who called me and I never even bothered checking what [...]

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Telecom Auditing + My Clients = My Passion

I have been in the telecom business my entire professional life.  Quite literally after graduating from college, I called up the manager of a large telecom and demanded that I work for him, I suppose the rest is history. Some people ask me how much telecom has changed since I started in the business (wooa  [...]

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Read The Fine Print, Learn This Lesson The Hard Way

Contracts can be exasperating.  If you’re in business, they’re a fact of life.  Commerce can’t  exist without an understanding of what two parties are supposed to be doing and the obligations between them. I learned a huge lesson today from a friend of mine who is an attorney about an experience his client who shared [...]

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Frustration Dealing With Providers Summed Up

One of the reasons our customers hate dealing with their bills is due to the hair-pulling experience it can be working with some of these companies.  If it’s a matter of scheduling a repair, asking for assistance or trying to get a credit, you know what kind of a nightmare it can be.  A friend [...]

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