According to a recent article in Mobile Enterprise, more than one third of the 45 data breach cases studied by the Ponemon Institute in 2009 had a mobile device or laptop that was either lost or stolen. According to the study, “Data breaches concerning lost, missing or stolen mobile devices are more expensive than other [...]
Not too long ago I was asked about the pro and cons between corporate liable and individual liable wireless phones and what is the best way for a company to go. Mostly, I get this question because it is a way for a company to control costs and reduce the need to deal with their [...]
One of the questions we run into when the topic of a telecom audit is raise is when is the proper time to actually have your telecommunications services reviewed? The answer depends on a number of different factors and what your goals are, but typically there are a few indicators that it might be time [...]
I am not a fan of voicemail. I think that the guys over at The Doghouse Diaries, captured it perfectly when it comes to the problems with retrieving messages nowadays. I’ve been accused of leaving a voicemail on my phone for days because I know who called me and I never even bothered checking what [...]
I have been in the telecom business my entire professional life. Quite literally after graduating from college, I called up the manager of a large telecom and demanded that I work for him, I suppose the rest is history. Some people ask me how much telecom has changed since I started in the business (wooa [...]
Contracts can be exasperating. If you’re in business, they’re a fact of life. Commerce can’t exist without an understanding of what two parties are supposed to be doing and the obligations between them. I learned a huge lesson today from a friend of mine who is an attorney about an experience his client who shared [...]
One of the reasons our customers hate dealing with their bills is due to the hair-pulling experience it can be working with some of these companies. If it’s a matter of scheduling a repair, asking for assistance or trying to get a credit, you know what kind of a nightmare it can be. A friend [...]