Fees and Other Charges on Your Telecom Bill – What’s Legit?
Ask anybody who pays a telecom bill, be it an individual paying for one Plain Ole’ Telephone line or if you manage thousands of phone bills, the bits and pieces of the bill that can drive anybody crazy are those “other” fees. Usage fees (what?), government taxes (don’t like them but okay), Misc fees abound. [...]
The Big Reminder – aka A Slap Across the Face
One of the things my wife likes to remind me about is that sometimes I’m a little hard-headed. As a guy, I get a little “proud” of my abilities and sometimes I forget the bigger picture. Some of you guys out there are nodding your head in agreement, I know. Take for example my latest [...]
How Much Money Is Your Telecom Bill Leaking?
We hear many accolades for what we from our clients. The idea of being able to reduce costs, streamline and organize telecom services at ZERO COST is admittedly a pretty attractive offer and once we’re able to show them how easy it is because it requires almost no time involvement from our clients. More often [...]
The Tale of Blind Vendor Allegiance
A number of years ago when I was a young sales rep fresh in the world of telecom, I was determined to get into “that” account. You know, the prize account all sales reps dream of landing. The company that has the name on the outside of the building, the one that is in the [...]
Telcom Carriers Want An Even Bigger Slice
With the success of Apple’s iPhone owed much to their App Store that touts over 100,000 apps available to their customers, many hardware and software providers have taken notice. Research In Motion has the RIM Application Center, Google – the Android Market, Qualcomm, Nokia, Handango and Microsoft to name a few have Mobile Application Stores [...]
Got a Telecom Refund Coming to You? Don’t Wait.
One of the best ways to reduce your telecom bills is simply doing a basic review of your services regularly. In my 2 decades of experience I can tell you that you have a greater than 80% chance of finding ways of reducing your costs by doing so. NOT ALL cost-corrective opportunities are easy to [...]
One Vendor, Multiple Prices, Wrong Answers and Outright Lies. What Gives?
If you’ve ever had to send out a Request For Proposal (RFP) or simply tried to find the pricing for a telecom product or service you know that it’s not always a simple matter. If you call up the local office, search for pricing on the company’s website, or compare prices from your neighbor down [...]
1 in 3 Data Breaches From Mobile Devices
According to a recent article in Mobile Enterprise, more than one third of the 45 data breach cases studied by the Ponemon Institute in 2009 had a mobile device or laptop that was either lost or stolen. According to the study, “Data breaches concerning lost, missing or stolen mobile devices are more expensive than other [...]
Individual Liable versus Corporate Liable Phones, You Need To Consider These Six Facts.
Not too long ago I was asked about the pro and cons between corporate liable and individual liable wireless phones and what is the best way for a company to go. Mostly, I get this question because it is a way for a company to control costs and reduce the need to deal with their [...]
How Do You Know If Your Company Needs a Telecom Audit
One of the questions we run into when the topic of a telecom audit is raise is when is the proper time to actually have your telecommunications services reviewed? The answer depends on a number of different factors and what your goals are, but typically there are a few indicators that it might be time [...]
Benny Carreon is the President and CEO of GrayBear Resources Group. GBR is a next-generation telecommunications consulting firm. We aren't a telephone company's vendor disguising itself as a consultant. We don't sell carrier products that would conflict with out mission - our goal is to work for our clients by reducing costs, streamlining services, eliminating waste and fraud while providing the least disruption to your business.
Honesty, Integrity and Quality Service - Our pledge to you. 
