Telecom Auditing + My Clients = My Passion
I have been in the telecom business my entire professional life. Quite literally after graduating from college, I called up the manager of a large telecom and demanded that I work for him, I suppose the rest is history.
Some people ask me how much telecom has changed since I started in the business (wooa boy [...]
Don’t Want To Use Your Minutes? There’s an App For That
In a reversal of Apple’s original policy for blocking any applications such as Google Voice from being able to make phone calls using only the data connection charges from the iPhone carrier AT&T, Apple will allow the iPhone to make VoIP phone over their 3G network by releasing the iPhone SDK which will allow developers [...]
Telecom Auditing Wisdom Is NOT One Person
One of the best things I can claim a little credit for, is recognizing my strengths and weaknesses. I realize when something is in or out of our skill set, and I’ll be the first to tell you that too.
However, in telecom auditing, recognition of my strengths and weaknesses is definitely not a luxury that [...]
5 Free Tips: How To Reduce Your Mobile Phone Bill Today
I get asked frequently how you might be able to reduce your cell phone bills. The technological movement towards wireless is inevitable. In my estimation, within the next 10 years consumers may do away with having wired services at home altogether and in a previous article I wrote, AT&T wants out of the “traditional” telephone [...]
Read The Fine Print, Learn This Lesson The Hard Way
Contracts can be exasperating. If you’re in business, they’re a fact of life. Commerce can’t exist without an understanding of what two parties are supposed to be doing and the obligations between them.
I learned a huge lesson today from a friend of mine who is an attorney about an experience his client who shared an [...]
Frustration Dealing With Providers Summed Up
One of the reasons our customers hate dealing with their bills is due to the hair-pulling experience it can be working with some of these companies. If it’s a matter of scheduling a repair, asking for assistance or trying to get a credit, you know what kind of a nightmare it can be. A friend [...]
Working Out and Telecom Audits – The Best Analogy I Could Think Of
The other day I was talking to a good friend of mine about what I do to maintain my health. He was telling me about his New Year’s resolution and that he wanted to get in shape and needed a little help to do it. Being an active person who likes to run, ski and [...]
AT&T and Verizon Battle Move Toward Price
If you’ve been watching TV over the last few weeks you’ve no doubt seen the ads where Verizon pokes fun at AT&T and their alleged poor 3G network coverage. In turn, AT&T has been exposing problems that Verizon has with their service platform. Regardless of what happens, the next round seems to address pricing.
According to [...]
AT&T Security Flaw – Time To Open Your Eyes
We have the tendency to run around giving little thought regarding our private information on a daily basis. Our ATM PIN number is locked in our heads, your child’s birth certificate is in the bank’s security vault, where we keep the secret stash of Ho-Ho’s and Ding Dongs. In all seriousness, according to an AP [...]
When Does Chasing $9.95 Per Month Cost you $300 or more?
I was on a conference call with one of my auditors and a client yesterday and we were reviewing what we’ve done for them these past few months. We covered topics such as growth strategy, category discounts, individual vs. corporate liable when an interesting topic came up.
“We’ve noticed a number of $9.95 monthly charges appearing [...]
Benny Carreon is the President and CEO of GrayBear Resources Group. GBR is a next-generation telecommunications consulting firm. We aren't a telephone company's vendor disguising itself as a consultant. We don't sell carrier products that would conflict with out mission - our goal is to work for our clients by reducing costs, streamlining services, eliminating waste and fraud while providing the least disruption to your business.
Honesty, Integrity and Quality Service - Our pledge to you. 
